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• Remote channels
• Online Consultancy

Online Consultancy

Online consultancy

Online consultancy allows you to have an online contact with the bank operator through the web-site, without ever visiting or calling the bank, and get information about the bank products and services.

When entering “online consultancy” link on the bank web-site, a box will open where you can write your question and the bank operator will immediately answer it. You can request the bank employees to consult about any specific bank product or service, or clarify tariffs and/or terms and conditions of one of the products and services.

Online consultation is not designed to provide information about the bank accounts of the customers, or to perform any active bank transaction.